Important Notice Regarding Product Safety
Rinnai provides important notice regarding product voluntary inspection, repair and parts replacement, precautions to safely use a product for a long time, and the guidance for the product inspection system.
| Announced date | Product name Manufactured period ／ Model |
|---|---|
| Feb 28, 2018 |
Bathroom Heater/Dryers
From June 2001 to January 2009 ／ RBH-C331 Series, etc. |
| Oct 23, 2015 |
Formal apology for loss of customer information in "long-term use product maintenance and inspection system" and request to re-register information
From 15:53 to 19:48 October 2, 2015 |
| Aug 07, 2014 |
Bathroom-Installed Gas Water Heaters
From March 2013 to July 2014 ／ RF-61FF1, RF-61FF2, etc. |
| Aug 24, 2012 |
Built-in dishwasher(251 KB)
From December 2004 to October 2007 ／ RKW-V45A etc. |
| Jun 22, 2011 |
Balanced-flue system bath tab
From January 2011 to May 2011 ／ RBF Series, etc. |
Important Notice Regarding Products
We list notices regarding major voluntary inspection, repair and parts replacement for users to safely and comfortably use our products.
Important notice for users to safely utilize products in long-term use
We post important notice to prevent product related accidents and safely use a product over a long term.
Maintenance and inspection system for products in long term-use
This page posts the information on legal inspection provided as transitional measure due to amendments of the law and Rinnai's voluntary supplement inspection, "Safety Inspection". (Japanese version only)
Other Product Information
Please visit here for other product related notice such as "Product safety voluntarily action plan".