Tabletop gas stove and built-in-stove
Trouble caused by the deterioration of equipment
Visual indicators
A tabletop was discolored to black.
A hole was made with the equipment.
A burner is corroding.
An ignition switch has broken off.
| Actual case | The corrosion made a hole at the lower part of a burner, which resulted in gas leak. Then, the gas was ignited, and a stove was burned. |
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Indicators related to ignition operation
There is difficulty in ignition.
A stove often shuts down.
Flame goes up excessively high.
There is an odor of gas.
An ignition switch is shaky.
An error sign is frequently indicated.
| Actual case | A burner was corroded resulting in a bigger flame, which burned the wall next to the stove. |
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Indicators related to noise and smell
The ignition noise is louder than before.
There is burning smell during operation.
There is noise when it is in use.
| Actual case | A clogged burner degraded the combustion condition, and it made a user sick during the use. |
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Indicators related to cooking
The size of flame is bigger than before.
The color of flame is now yellow/red.
It takes longer to cook.
The bottom of a pot gets burned.
A stove often shuts down.
A tabletop becomes abnormally hot.
An error sign is frequently indicated.
A pot is tilted.
| Actual case | While a user is using equipment, a trivet got broken, and a user got burned with hot water. |
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Problems that could be caused by incorrect usage
It is dangerous to improperly use a product.
Please consult the user manual for proper usage.
| Actual case | A user was using a tabletop gas stove/ built-in-stove without proper care. |
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Since the grill has been continuously used for a long period of time without cleaning, accumulated grease caught on fire.
A thermo-sensor, which had been continuously left in an unclean condition, stopped functioning properly. As a result, grease caught on fire.
Caution
Clean properly to remove boilover spills and food residue. Failure to remove boilover spills may cause clogging of the burner to and/or ignition failure. Boilpver spills may also penetrate the interior, causing the gas pipe to corrode, leading to potential gas leaks and fire. There is also the possibility of boilover spills and food residue catching fire.
If grime cannot be removed, please replace the relevant parts. To purchase parts, please contact R.STYLE (the official Rinnai parts distribution site), or your Rinnai dealer or nearest Rinnai office.
Rinnai's official parts sales site, R. STYLE (Rinnai Style)
Do not place commercially available aluminum foil ladles on top of the ladle tray. Doing so may lead to ignition failure, carbon monoxide poisoning, or abnormal overheating.
| Actual case | A user left a combustible item near equipment while it was in use. |
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A user left a combustible item near a tabletop gas stove/built in-stove while it was in use. This caused a fire.
A stove was used while an inflammable spray-can sat nearby. Heat caused the spray-can to explode and a user was injured.
Caution
Please do not place combustibles, such as cloth, plastic containers, cooking utensils, and spray cans on or around the stove. Since the temperature in the vicinity of the flame becomes higher and across a broader area than appears visually, there is a danger that nearby combustibles may catch fire.
When a pot is heating on the stove, the peripheral area is dangerous due to its high temperature. If you need to reach for the back of the stove, be careful not to burn yourself. Also keep in mind that contact with shirt sleeves and the like could cause the flame to spread.
| Actual case | A user was injured by cleaning with his/her bare hands. |
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A user wiped the inside of a grill stove with his/her bare hands, and his/her hand was cut.
| Actual case | A user did not attend a stove while it was on. |
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While a user was cooking, he/she left the stove to go out and go to sleep. The stove grew excessively hot and caused an unexpected accident such as a fire.
Caution
The temperature of the item which is cooked will be abnormally high, which could cause an unexpected accident such as a fire.
Please do not leave your stove unattended, especially when you are cooking fried food or using a grill stove.
When you need to leave to take a phone or receive a guest at a door, please make sure to turn it off.
Do not leave young children alone near the stove, or allow them to touch it. Otherwise, there could be unexpected accidents, such as burns and other injuries. The surface plate, grates, and grill parts will remain hot for a while after use. Especially watch out for children reaching up and walking by, as the glass part of the grill door may still be hot.
When the equipment is not in use or you are away from home, please lock the operation button and close the gas stopper. Do not leave flammable objects on or around the stove.
Caution
There have been cases of flammable objects around the stove catching fire due to human error or children or animals (dogs, cats, etc.) accidentally pushing the stove operation button.
| Actual case | A stove was used for a long time without ventilation. |
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A user used a stove in an airtight room by turning off a fan. As a result, he/she began to feel sick. Meanwhile, the lack of air caused incomplete combustion.
Caution
When a stove is used, please make sure to ventilate either by using a fan or opening a window.
When a user keeps using a stove in an environment with insufficient ventilation, he/she may suffer from carbon monoxide poisoning due to incomplete combustion. In the worst case, this could result in a fatality.
| Actual case | A user left a rubber tube under a stove while it was in use. |
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Because a user was operating the stove while a rubber tube lay under it, the heat from the grill stove caused the rubber to melt. This caused a gas leak, and the equipment was burned.
While a user was cooking, the material on the stove suddenly boiled, causing a cooking pot to jump up, splashing boiling liquid everywhere.
Caution
There are cases where liquids boil suddenly. While liquid including water, milk, soy milk, alcohol, miso soup or coffee, is warmed up, sudden boiling is triggered by a small action such as by shaking the pot or adding salt or sugar. When canned/bottled food or liquid is heated directly, this could also happen.
When this phenomenon occurs in the middle of cooking, the pot may jump up or the hot liquid might splash. This may cause burns to users.
To prevent this type of accident, please pay attention to the following:
- - To warm up miso soup, thick soup such as curry and bolognese sauce, etc., please use a low heat and stir occasionally. (Please do not use a high heat for quick warm-up.)
- - Please cool down a very hot soup a little before adding seasoning such as salt and sugar.
- - Please use the heat power which is appropriate to the size of the pot.
| Actual case | The quantity of oil was insufficient to fry food, or an ingredient with high water content was fried, causing oil to splash and catch on fire. |
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Caution
For frying food such as Tempura, please use a cooking stove with a thermo-sensor as the picture on the right indicates.
* A thermo-sensor is installed for all cooking stoves of recent products.
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To fry food, please use sufficient oil for ingredients to be perfectly covered. The amount of oil shall be no less than 200ml.
When the amount of oil is not sufficient from the beginning or it is reduced, it may catch on fire. When a pot with a large diameter, such as a frying pan, is used, it may catch fire if all ingredients are not covered with cooking oil.
In addition, please do not use excessive amount of oil or an amount which is not appropriate to the size of the pot. When an excessive amount of oil is used, it could cause unexpected accident such as fire since oil is heated up and expands. -
Please do not fry food leaving frozen ingredients attached to the center of the bottom of the pot.
When food is cooked with frozen ingredients attached to the center of the bottom of the pot, which is a contact point of the thermo-sensor, the sensor does not correctly detect the temperature of the bottom of the pot. This may cause a fire. -
Please do not repeatedly use the same cooking oil. Please do not use cooking oil which is discolored into brown, is unclear or contains batter due to multiple uses. This creates conditions which could lead to fire.
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Do not overcook.
Please pay extra-attention to ingredients with high water-content such as Tofu and those which could easily explode such as croquette coated with bread-crumbs. If they are overcooked, oil may splash and cause burn injuries, and/or a fire. -
Clay pots and heat-resistant glass pots should not be used for cooking with oil because they would fail to prevent overheating of tempura oil. Use of such pots would cause the temperature sensor to work improperly and may result in fire.
| Actual case | Since a grill stove was repeatedly used for ingredients with high fat-content (such as a Pacific saury and chicken), oil accumulated in the grill and food caught on fire. |
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Caution
Please make sure to put some water (about 200ml) in a tray of a grill stove. When a grill stove is used, please change water and remove accumulated oil. (For a type with a water-tray)
When there is no water, food and accumulated grease may be heated up and ignite, and flames may come out from an exhaust slot of a grill stove. Please pay extra-attention to ingredients with high fat-content (such as chicken). When a grill stove is continuously used, please change water and remove grease every time. Please do not use anything but water.
* There is a type which does not require a water-tray.
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After using a grill stove, please clean up the grill tray.
In some cases, accumulated grease in a grill tray may heat up and catch fire. -
Please clean the inside of a grill stove.
In some cases, accumulated grease in a grill tray may heat up and catch fire.
When inspecting or cleaning a stove, please wait until it cools down and use gloves to clean to avoid a burn or being cut with a sharp edge on the equipment.
* When food or accumulated grease ignites, please turn off all buttons and switches. Until the fire goes off, do not open the door of the grill stove. If you open the door, your face and hands may get burned. -
Please do not cover the exhaust slot of a grill stove with a towel or a dishcloth.
It could cause incomplete combustion and fire. -
When igniting the grill, look at the ignited area and make sure that you have pressed the correct button. If the grill does not ignite even after repeated attempts, unburned gas may have accumulated in the grill chamber, potentially resulting in abnormal ignition. Leave the grill for a while until the unburned gas has evaporated, then try again.
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Do not store or leave cooking utensils and other flammable items in the grill chamber.
Forgetting to remove such items may cause ignition and result in fire.
| Actual case | After using a cooking stove for a while, an adjacent wall started discoloring and scorching. |
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Caution
Please keep a sufficient distance between a tabletop gas stove and a wall.
To use a cooking stove, keep a sufficient distance from nearby walls.
Even when the exterior of a wall is stainless steel or tiles, if its interior material is combustible (wood), heat emanating from the stove may cause a fire.
If it is impossible to keep a sufficient distance, please use a heat insulating plate.
If you would like to purchase a heat insulating plate, please visit Rinnai's official parts sales site, R. STYLE (Rinnai Style), or contact your retailer or a Rinnai office near you.
| Actual case | The pot tilted and fell over because it was placed in an unstable condition. |
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Caution
Pots and pans with an uneven center of gravity (including one-handed models) and lightweight pots/pans can easily become unstable. To prevent this from happening and ensure stability, please align the handle with one of the burner grate claws and place the pot/pan at the center of the burner.
If used in an unstable condition, the pot may tilt and fall over, resulting in burn injury.